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Will my customers see that my product is shipped from China?
Will my customers see that my product is shipped from China?
A
Written by Admin Ecomflow
Updated this week

No, your customers will not know their order is shipped from China. At Ecomflow, we prioritize maintaining your brand’s reputation by delivering a domestic experience.

Here’s how we do it: once a package leaves our facility, it is pre-labeled for domestic shipping and sent directly to the local carrier’s network in the destination country. The tracking link your customers receive is only activated when the package is already in the destination country, ensuring it appears as though it’s being delivered from a nearby location.

In addition to localized tracking, we offer custom packaging options to further enhance your brand’s presentation. This approach keeps your operations transparent and professional, giving your customers a seamless and trustworthy shopping experience.

By concealing the origin, we ensure your customers perceive the delivery as coming from a local fulfillment center, maintaining their confidence in your brand.

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