Overview

Properly inbounding your stock ensures smooth processing and timely fulfillment. This guide walks you through each step—from creating an inbound request to tracking your inventory’s status.

Creating a Stock Inbound

To start, please submit a ’New Stock Inbound” in the Ecomflow dashboard. This logs your incoming shipment and allows for real-time tracking.

⚠️ Important: Before shipping, ensure that all products have barcodes applied. Barcodes are required for processing upon arrival. Please verify that the barcodes match the details in your generated packing list to avoid delays.

Shipments that arrive without barcodes may be rejected or experience delays in processing. Additional labeling fees may be applied per item if barcodes need to be added upon arrival.

Step-by-Step Instructions (English)

Stage 1: Select SKUs Section

1. Go to the Stock Inbounds Dashboard, and navigate to the 'Stock Inbounds' section.

2. Click “New Stock Inbound” to begin.

3. Select Single SKU or Multi SKU depending on your carton contents

4. Select the SKUs to be inbounded from the dropdown list

• SKUs already uploaded to the EF dashboard will have their Ecomflow SKU Name visible

• If you wish to bulk upload new SKUs to the EF dashboard
  • Select the Bulk Upload SKUs for Stock Inbound option from the drop down menu on the New Stock Inbound button from Step 2 

• You can download the upload template from the pop-up window - which can be added in Step 3 (from the Import CSV button on the top-right corner off the SKU entry section

5. Input the quantity of each SKU to be inbounded

• NOTE: Multi-SKU carton entries are limited to 1 carton/entry

6. Repeat Steps 3-5 for each shipment to be inbounded

Stage 2: Product Declaration

1. If your SKU has not yet been uploaded to the EF Dashboard - you will see this view with the following available properties

2. Required Properties

• Product Title
  • NOTE: Will not affect product name in Shopify 
• Category
• COGs
• Variant Of 
  • If adding a new product variant
    • First entry will be auto-set to New product (not a variant) - sets entry as the Parent value)
    • Other variants in the list will match the properties of the Parent 
      • Editable fields in this view can be customized per SKU variant
    • If any entry is not a variant, simply select New product (not a variant) or select the X on the top right corner of the entry, and a new product section will be created

• If adding a product variant to an existing SKU category 
  • Select the SKU category from the Existing Products section of the Variant Of property
  • Reference information from the SKU category will be displayed for confirmation or customization

3. Optional Properties (To edit as needed) 

• Manufacturer SKU
  • Will always follow the Manufacturer SKU value unless edited
  • Can be customized per-variant
• Variant Title
  • Will not affect variant name in Shopify

Stage 3: Hazmat & Compliance 

1. Select ALL appropriate compliance properties that apply to each SKU category

Stage 4: Shipment Info 

1. Please select add new stock location to add your supplier details (if not already added)

• These details can be re-used for future shipments for ease of input

2. Delivery location will be auto-assigned based on brand’s initial setup

3. For each inbounds shipment:

• Required Properties

  • Click Add Shipment for each separate inbounds shipment 

  • Expected Date

• Optional Properties

  • Tracking Number 

Stage 4: Confirm Inbounds 

1. Confirm all inbounds details visible in this section

2. Add notes to the inbounds shipment(s) (if necessary) 

3. Packing List

• If a packing list is not already prepared for the inbounds shipment(s), they will be auto-generated once the inbounds is submitted

• If a packing list is already prepared for this inbounds shipment(s), please upload them in this section

Tracking Inbound Shipments 

Once submitted, your inbounds request will appear on the Stock Inbounds page of your dashboard.

If you auto-generated your packing list, it will be attached to your inbounds request as an Excel file with all relevant product information.

NOTE: The barcodes are an internal code that is to be used by the Ecomflow warehouse, and not meant to replace the product barcodes applied to the SKUs by your supplier. 

Stock Inbound Statuses 

• Draft - Inbounds shipment request has been created but not yet submitted
• Submitted - Inbounds shipment request has been submitted for approval from the Ecomflow operations team
• Packing List Declined - Details of inbounds shipment must be edited for resubmission
• Awaiting Stock - Inbounds shipment is in transit and on the way to the fulfillment warehouse
• Received - Inbounds shipment has been received and is currently being inspected
• Inbounded - Inbounds shipment is being processed and stock being processed into inventory
• Cancelled - Inbounds has been cancelled

Key Takeaways

• Ensure the information per SKU, variant, and inbounds shipment is correctly reflected across all stages of this process 
• Upload tracking numbers once available
• Pre-prepared packing lists are no longer required - unless provided by your supplier 
• Monitor your inbounds status in the dashboard to stay updated 

By following these steps, you’ll ensure a seamless stock inbounding experience with minimal delays.

If you have questions about the stock inbounding process or require support with your submission, don’t hesitate to get in touch with our Customer Support team. We’re always happy to help!